Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Casey Murray

Casey Murray

August 12, 2024

5  out of  5
rating by Casey Murray
"Helpful and knowledgeable group of folks! We are glad to count on State Farm for our home and auto insurance."
We responded:
"Thanks for the kind words and taking time to leave us a review!"
Profile photo of Nick Sutton

Nick Sutton

May 23, 2024

5  out of  5
rating by Nick Sutton
"Saving almost 50% on my Auto and Motorcycle Insurance for identical coverage. Was able to get a quote, sign the paperwork and make payment extremely quickly and without issue."
Profile photo of Kevin Atkins

Kevin Atkins

May 14, 2024

1  out of  5
rating by Kevin Atkins
"I was VERY DISAPPOINTED to find out one of Hannah's employees changed my auto policy without informing me. And then let someone that is not listed on my policy add a vehicle to that policy without my knowledge. It took over a month for me to realize the first policy number and change took place, and that information was already null and void before I got it, do to the employee adding a vehicle onto that policy without my consent. I have nothing against State Farm. They have always been good to me, and the employee did apologize to me. But I find this unacceptable. Update. I was giving this office the benefit of the doubt, but after asking repeatedly to make some changes to my policy, I got nowhere. So I called after hours and talked to corporate. After 2 months of changing my policy, Hannah's employee called me to let me know own he was submitting paperwork to update my policy. I also received 3 different bills for the same vehicles (within 3 days) all with different policy numbers and different amounts. When I called correctly again. I was told I did not have insurance through State Farm for my vehicles. Even though the 6 bills on my table stated a due date 2 -3 weeks after this phone call. I cannot rely or trust this office. I found other insurance."
We responded:
"Thank you for your feedback. We appreciate your business."
Profile photo of Noemy Torres

Noemy Torres

May 8, 2024

5  out of  5
rating by Noemy Torres
"Hannah Speraw agency has great customer service."
We responded:
"Thank you for taking time to leave a review. We appreciate your business!"
Profile photo of phil hunt

phil hunt

May 7, 2024

1  out of  5
rating by phil hunt
"Have been a customer for years with state farm until this month my son bought a used truck and was quoted 610.00$ a MONTH he has a clean record. I will be canceling."
We responded:
"Thank you for your feedback. We appreciate your business, but unfortunately our office does not have control over the rates. We would be happy to discuss this further with you. Thanks!"
Profile photo of Christian Zimmerman

Christian Zimmerman

April 20, 2024

1  out of  5
rating by Christian Zimmerman
"READ THIS DADDY. She is selling policies on insurance she can't answer questions for. Now I had a accident, and she's not telling me what she should or I ask. felt as tho Hannah pulled a con on me. I would never do business with them again. She was nasty to me on the phone too, and interrupted after the convo led to so much doubt and incompetence She will not help you, but they will sell you more insurance. He'll look me up l'Il tell you all about it. These people don't communicate well, and make you do all the work. I was with them over ten years this is my first major accident (with them), car is totaled they said, i dont believe it one bit, it's a van worth 12k they say, and THEY STATED they will only fix up to 6k of it, if a estimate is over they wont do it and total the car!!! But every van around with way more mileage in poor condition is worth 5 more thousand on the net. a deer hit me, i was going 25 mph, damage was so minimal, Iknow she just wanted to give me a hard time. I asked for material on where it states this in my policy, she sent me total garbage, that in no way shows this bogus info..This is not the end of THIS!! On top if I wanted to retain the vehicle keep it get the work done, or do it myself they won't give me the price of the vehicle bc they can't sell it. They will give it to me for many thousands less only, and only repair thousands less. That's a scam! Sham and shame on these people! And this company wouldn't tell you this when you sign up and they try and force you to give them the title quick so they can take advantage of you not knowing things. So what does full coverage mean. And why is someone charged over 3k to keep a vehicle they paid for themselves have insurance on, but when it comes down to it, you will not get your insurance full coverage! That's state farms claim rep. On top of that they will NOT allow you to speak to there supervisors if somethings going wrong!!! Hannah wpuldnt let me gwt in contact with supervisors either. RED FLAG, and I repeat seems she doesn't know about the policies she sells. State farm only pays for half the vehicles value if it needs repairs. Sold me insurance that if I salvage a vehicle I own the title, keep the vehicle I only get the costs of repairs. This is ten days later, still not sorted."
Profile photo of Charles Hostetter

Charles Hostetter

March 5, 2024

5  out of  5
rating by Charles Hostetter
"Very helpful and friendly. Plus cut the exact same coverage in half from my other insurance company."
We responded:
"Thank you for the kind words! We appreciate you and your business! "
Profile photo of Chris mack

Chris mack

December 14, 2023

5  out of  5
rating by Chris mack
"Awesome people to deal with they treat you like family."
We responded:
"Thank you! We appreciate you and your business!"
Profile photo of Jamie George

Jamie George

July 17, 2023

5  out of  5
rating by Jamie George
"Hannah and her staff are honest, professional and a pleasure to work with."
Profile photo of Leah Curran

Leah Curran

July 10, 2023

5  out of  5
rating by Leah Curran
"Always amazing service and friendly staff. Helped me with questions and claims multiple times and advised me on the best option every time. Definitely trust them with all my needs!"
Profile photo of Georgia Garrison

Georgia Garrison

April 12, 2023

5  out of  5
rating by Georgia Garrison
"Everyone at Hannah Speraw's office is really nice. They will help you w/ all your insurance needs. I always talk to Andy to help me n he does a great job n keeping me informed of what they have n to pay my bill"
We responded:
"Thank you for the kind words as well as your trust and business, Georgia! "
Profile photo of Leandro Tenorio Rosario Hernandez

Leandro Tenorio Rosario Hernandez

March 16, 2023

5  out of  5
rating by Leandro Tenorio Rosario Hernandez
"Best customer service 👍👍"
We responded:
"Thank you for the kind words and your business! "
Profile photo of Heidy Jimenez

Heidy Jimenez

February 15, 2023

5  out of  5
rating by Heidy Jimenez
"I have had a wonderful experience with this office. The staff is awesome and very helpful (especially Mary). They helped me get through the process of having my car totaled very quickly!"
We responded:
"Thank you for the kind words! We are glad we could help you through that! Thank you for your business! "
Profile photo of Victor Pagan

Victor Pagan

February 10, 2023

5  out of  5
rating by Victor Pagan
"Great customer service & knowledgeable."
Profile photo of Mary Pagan

Mary Pagan

February 8, 2023

5  out of  5
rating by Mary Pagan
"Hannah and her staff are friendly, fun and super professional! They are so understanding and always know how to help their clients feel like family!"
Profile photo of Andy

Andy

November 5, 2022

5  out of  5
rating by Andy
"Helpful and pleasant to deal with always quick and very friendly."
Profile photo of Teresa Sweigart

Teresa Sweigart

September 19, 2022

5  out of  5
rating by Teresa Sweigart
"Couldn't have more fun anywhere else for the price I pay at Knobles. And to top it off it's so beautiful."
Profile photo of Karen Snyder

Karen Snyder

May 20, 2022

5  out of  5
rating by Karen Snyder
"Exceptional team, communicative, friendly, and overall provided policies to me that were explained thoroughly, plus I ended up with a savings to my budget for auto and renter's insurance. One conversation led to other opportunities and resources they provide and I look forward to exploring their services and a long beneficial relationship."
Profile photo of Ashley Gonzalez

Ashley Gonzalez

March 28, 2022

5  out of  5
rating by Ashley Gonzalez
"Everyone in the office were so nice and welcoming. I really like that fact that I have a local agent now. Plus I got really good prices for my policies. All in all I had a great experience!"
Profile photo of Julie Price

Julie Price

September 30, 2021

5  out of  5
rating by Julie Price
"Very easy to work with. Definitely glad I switched to that office."
Profile photo of Andy Lawrence

Andy Lawrence

September 29, 2021

5  out of  5
rating by Andy Lawrence
"Love the new office! No steps and parking out back!"
Profile photo of Rebekah Poff

Rebekah Poff

September 29, 2021

5  out of  5
rating by Rebekah Poff
"I had a great experience working with Adam to open a car insurance policy at Hannah Speraw State Farm. He was helpful, responsive, professional and made the process simple. Not to mention I am cutting my car insurance bill in half with State Farm for the same coverage."
Profile photo of Nichole

Nichole

September 19, 2021

5  out of  5
rating by Nichole
"Hannah and her team are always very helpful and treat you like family. Whenever we have questions or an issue they always work quickly to find an answer. They also work well in case emergencies come up and you need to handle things a different way. Great job guys!"
Profile photo of Maggie Musick

Maggie Musick

September 8, 2021

5  out of  5
rating by Maggie Musick
"Great service. Andrew was patient, personable, and very knowledgeable. He went above and beyond to make sure I got exactly what I needed."
Profile photo of Doreen Fabich

Doreen Fabich

March 7, 2021

5  out of  5
rating by Doreen Fabich
"Needed insurance card. Got it"